In spreadsheets
Customers, quotes and orders in several Excel files. Everyone has their own version.
/// order in your data — crm · salesforce · zoho
From spreadsheet chaos
to one system
that works.
Customers, quotes and processes scattered across Excel files, inboxes and people’s heads? We organise them in a CRM implementation — or fix and extend the system you already use.
8+years in CRM projects
80%faster order processing in one project
5+industries: automotive, insurance, staffing, SaaS, social housing
2platforms: Salesforce and Zoho
/// sound familiar?
Where your company’s data lives today.
In people’s heads
One person knows the customer’s history. When they’re away, everything stops.
In a system nobody likes
There is a CRM, but the team still works in spreadsheets. Data is incomplete and nobody trusts the reports.
In tools that don’t talk
Email, invoicing, messengers and CRM are disconnected. Data gets retyped by hand.
/// what we do
Two ways to order.
We organise the chaos
We gather information from spreadsheets, inboxes and people, design the data model and processes, then implement one system the whole team uses.
- Workshops and process mapping
- Data migration from Excel and other sources
- Sales pipelines and operational processes
- Roles, permissions and team training
We build on what you have
A CRM nobody likes, or a system full of duplicates? We audit it, clean the data, and add the missing features and integrations.
- Configuration and data-quality audit
- Data cleaning and deduplication
- New features, automations and reports
- Integrations with your other tools
Data migration
From spreadsheets, legacy systems and databases — validated, with history preserved.
Integrations
CRM connected to email, e-signature, ERP and your tools (REST, MuleSoft).
Automation and AI
Reminders, document flows, OpenAI chatbots, messaging over Viber, Telegram, WhatsApp and SMS.
Reports and dashboards
Sales and operations KPIs in one place. No more counting by hand in spreadsheets.
/// from practice
A staffing company: the whole process in one system.
An end-to-end implementation run by a single consultant: requirements, design, UAT and production release.
- 01Sales and recruitment pipelines: lead registration and categorisation, stage automation, offers
- 02An AI chatbot that qualifies and warms up leads after a campaign, before they reach a recruiter
- 03Multichannel messaging: Viber, Telegram, WhatsApp and SMS — campaigns and staff notifications
- 04Employee lifecycle: reminders for expiring documents, leave tracking, offboarding
- 05KPI dashboards for sales and recruitment and five user roles with access control
/// technologies and integrations
- Salesforce
- Zoho CRM
- MuleSoft
- OpenAI
- REST API
- ServiceNow
- Workday
- DocuSign
- BigCommerce
- Google Drive
- Amazon S3
- Telegram
- Viber
/// how we work
Five stages. One team.
- 01
Requirements analysis
Workshops with your team, mapping sales and service processes. Output: documented requirements and scope.
- 02
Current-setup audit
Review of existing tools, data and integrations. Assessment of what to migrate and what to retire.
- 03
Implementation
Platform configuration, data migration, integrations, user testing. Iterative, with stage sign-offs.
- 04
HyperCare
Intensive support right after go-live: rapid fixes, process tuning, working directly with users.
- 05
Maintenance
Ongoing care of the system: development, updates, support. An SLA matched to your scale.
/// about us
We don't sell one platform to everyone.
Salesforce for enterprise, Zoho for SMB — we match the platform to company scale. Process first, tool second.
The company is run by Yaroslav Chuiev — a Salesforce Certified Developer and Administrator with 8+ years of experience in automotive, insurance, staffing, SaaS and social-housing projects.
Meet the team →